DELIVERY

INTERNATIONAL DELIVERY

We offer worldwide delivery, please contact us prior to ordering to ensure we can deliver to your country and for pricing/estimated arrival times. Please note: Import duties, taxes, and charges are not included in the order price. These charges are the buyer’s responsibility and not that of Machine Direct. ​​​​Please check with your country’s customs office to determine any additional costs prior to purchasing.

DELIVERY TIME

Please allow 2-3 business days for delivery. Remote areas may take a little longer.

US ORDERS

Delivery & Shipping
We use FedEx/TNT to deliver all products to you quickly with low freight cost across all of USA.

UK ORDERS

We aim to dispatch the same day on orders placed before 1pm Monday to Friday. Some restrictions apply. Palletized items, typically items over 70kg, are delivered on a 2-3 day service as standard. Orders placed after 1pm on a Friday will be sent out on the Monday when we are back in the office. Deliveries will take place on working days unless the service is upgraded. Unfortunately we do NOT offer a local collection service. Please note we are closed on UK bank holidays.

Access for delivery

It is your responsibility to let us know if there might be any access problems for vehicles delivering the products that you have ordered. Particularly when garden tractors or large diesel generators are ordered, lorry fitted with tail lifts will be used. Narrow lanes, low or overhanging trees, narrow entrances or the lack of a turning area are all examples of possible access problems. Any alternative or extra delivery arrangements that might need to be made will be at your cost.

Failed delivery

If for any reason the courier company is unable to deliver the order because you refuse to take delivery or have not provided appropriate instructions, correct address, documents or authorizations, risk in the products shall pass to you and we may store the products until delivery, whereupon you shall be liable for all (reasonable) related costs and expenses. We also reserve the right to charge for failed delivery attempts and this will be at the sole discretion of Machine Direct.

SATURDAY DELIVERY

Please contact us for a delivery quote if you would like to upgrade your order to a Saturday service.